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Typeform

Typeform Verified Reviews & Ratings

Typeform is a cloud-based, survey management solution based in Barcelona. They offer original survey designs, where businesses can also...
2012
Year Founded
100%
Recommend It
5
User Reviews
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aesthetics, automatic reply, and…

aesthetics, automatic reply, and analytics I migrated over from Google Forms over to Typeform over a year ago. My company was first using the free version but quickly needed to purchase the $35/mo plan for our purposes. It’s quite a steep price, but because the form is a core part of our business, there’s no getting around it. The ability to send an automatic reply (paid version) as well as organizing the replies exported to a .csv (free) allows you to use this app in a multitude of ways. If you’re looking to build a robust form with a beautiful interface, it’s awesome. You always have the free option if you’re just looking to feel it out.  

aesthetics, automatic reply, and analytics

I migrated over from Google Forms over to Typeform over a year ago.

My company was first using the free version but quickly needed to purchase the $35/mo plan for our purposes.

It’s quite a steep price, but because the form is a core part of our business, there’s no getting around it.

The ability to send an automatic reply (paid version) as well as organizing the replies exported to a .csv (free) allows you to use this app in a multitude of ways.

If you’re looking to build a robust form with a beautiful interface, it’s awesome.

You always have the free option if you’re just looking to feel it out.

 

Pros: None.
Cons: None.

The free version offers lots of…

The free version offers lots of features and you don’t have to pay too much to get the premium setup. It’s easy and straightforward to use. I can’t think of a lot to complain about this software, maybe if you were creating 1000s of forms it wouldn’t be well suited but I really enjoyed using the software. I have used TypeForm to create business applications as well as reference request forms. I enjoyed using the software and it was very easy and simple to use. The forms you create with Typeform look very professional and are easy for the end user to navigate as well. Your responses can be saved into a database which can be easily manipulated with excel or other software depending on what you are trying to do with the forms. I would recommend using this over the other free options out there, It really is more powerful than a lot of the options.

The free version offers lots of features and you don’t have to pay too much to get the premium setup. It’s easy and straightforward to use.

I can’t think of a lot to complain about this software, maybe if you were creating 1000s of forms it wouldn’t be well suited but I really enjoyed using the software.

I have used TypeForm to create business applications as well as reference request forms.

I enjoyed using the software and it was very easy and simple to use.

The forms you create with Typeform look very professional and are easy for the end user to navigate as well.

Your responses can be saved into a database which can be easily manipulated with excel or other software depending on what you are trying to do with the forms.

I would recommend using this over the other free options out there, It really is more powerful than a lot of the options.

Pros: None.
Cons: None.

Ease of use Lack of some…

Ease of use Lack of some sophisticated surveying options I started using it mainly because of RWD questionnaires but it’s far more than just that. Ease of use with lots of possibilities makes it really good position for everyone.

Ease of use

Lack of some sophisticated surveying options

I started using it mainly because of RWD questionnaires but it’s far more than just that.

Ease of use with lots of possibilities makes it really good position for everyone.

Pros: None.
Cons: None.

We’ve been using Typeform surveys to…

We’ve been using Typeform surveys to collect data continually from our customers all over the world, continually, 24×7. We transfer survey data to our systems via Typeform’s API. In terms of design and usability, the surveys are way ahead of the competition. It’s great value for money too. Where I’m hesitant to recommend Typeform is in terms of reliability. The platform itself still goes down occasionally. In the last 12 months we’ve had two big issues that have both lasted a couple of days. In most use cases (if you want to run non-time-critical surveys, where an error message popping up is no big deal), Typeform is an amazing data collection instrument. But if your own brand/image depends on it, I think it’s going to take a bit longer before Typeform’s own infrastructure and architecture is robust enough. Customer care is always helpful and friendly. Just be aware that they’re not available 24×7, which is noticeable if you’re not in their timezone (CET). Survey looks and works great across all hardware/browsers. Ease of use. Value for money. Service not reliable enough (if your brand depends on it). Customer support not 24×7. If you want a great looking survey, I thoroughly recommend Typeform.

We’ve been using Typeform surveys to collect data continually from our customers all over the world, continually, 24×7.

We transfer survey data to our systems via Typeform’s API.

In terms of design and usability, the surveys are way ahead of the competition.

It’s great value for money too. Where I’m hesitant to recommend Typeform is in terms of reliability. The platform itself still goes down occasionally.

In the last 12 months we’ve had two big issues that have both lasted a couple of days.

In most use cases (if you want to run non-time-critical surveys, where an error message popping up is no big deal), Typeform is an amazing data collection instrument.

But if your own brand/image depends on it, I think it’s going to take a bit longer before Typeform’s own infrastructure and architecture is robust enough.

Customer care is always helpful and friendly. Just be aware that they’re not available 24×7, which is noticeable if you’re not in their timezone (CET).

Survey looks and works great across all hardware/browsers. Ease of use. Value for money.

Service not reliable enough (if your brand depends on it). Customer support not 24×7.

If you want a great looking survey, I thoroughly recommend Typeform.

Pros: None.
Cons: None.

Easy to create Looks great on desktop…

Easy to create Looks great on desktop or mobile User friendly Customer support is awesome The calculator feature doesn’t actually calculate. But it still does some pretty neat things. Just started using Typeform for our business maybe two months ago. Loving how easy it is to make something so fun and engaging. Also appreciate that Typeform lets you test out their Pro version before you buy. And not just on a 7-day trial. You can clone any of your basic Typeforms and continue to create them in the Pro version. If you love it, you can just upgrade to Pro. We’ve had awesome results so far with what we have created. Give it a try. It’s free and you can test out if you want to pay extra for the Pro features (logic jump, etc)

Easy to create

Looks great on desktop or mobile

User friendly

Customer support is awesome

The calculator feature doesn’t actually calculate. But it still does some pretty neat things.

Just started using Typeform for our business maybe two months ago. Loving how easy it is to make something so fun and engaging. Also appreciate that Typeform lets you test out their Pro version before you buy.

And not just on a 7-day trial. You can clone any of your basic Typeforms and continue to create them in the Pro version. If you love it, you can just upgrade to Pro. We’ve had awesome results so far with what we have created.

Give it a try. It’s free and you can test out if you want to pay extra for the Pro features (logic jump, etc)

Pros: None.
Cons: None.
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Provider Overview

Typeform is a cloud-based, survey management solution based in Barcelona. They offer original survey designs, where businesses can also use a drag-and-drop tool to customize their own designs. Question types are also customizable, which include short-text answers, multiple choice questions, long-text answers, picture selections, and drop-down menus.

Typeform also provides businesses with reporting tools and dashboards, offering feedback on the success of each survey, responses, and completion status. They’ve been used by Apple, Uber, AirBnB, and Nike Inc.

 

Typeform Pricing and Services

 

Free Trial:

No, but users can start for free.

Free Version:

Yes.

Features Included in All Plans:

  • 10 fields per typeform
  • Basic question types
  • Metrics & Reporting
  • Self-notifications (email)
  • Answer piping
  • Send data to 500+ apps (Zapier)
  • Data API
  • Embedding

Additional Features:

  • Conditional logic (logic jump)
  • Respondent notifications (email)
  • Calculator (scoring & pricing)
  • Custom Thank you screen
  • Hidden fields
  • Payment field
  • MailChimp integration
  • File upload field (4Gb/user)
  • Invite other users to workspaces
  • Account Manager (for 10+ users)
  • Priority support
  • Remove Typeform branding
  • Redirect upon submit
  • Webhooks
  • Close embedded typeform after submit

All Available Plans and Pricing:

Basic (Free)

Pro
$35/mo
For one user$30/mo billed annually
For one user
Pro+

$70/mo
For one or more users

$59/mo billed annually
For one or more users

100 responses / mo

Unlimited Responses Unlimited Responses

10 Fields / typeform

Unlimited fields Unlimited fields
Basic Question Types Advanced Question Types

Advanced Question Types

Metrics & Reporting

Metrics & Reporting Metrics & Reporting

Self-notifications (Email)

Self-notifications (Email) Self-notifications (Email)
Answer Piping Answer Piping

Answer Piping

Send Data to 500+ Apps (Zapier) Send Data to 500+ Apps (Zapier)

Send Data to 500+ Apps (Zapier)

Data API

Data API

Data API

Embedding

Embedding

Embedding

Conditional Logic (Logic Jump)

Conditional Logic (Logic Jump)

Respondent Notifications (Email)

Respondent Notifications (Email)

Calculator (Scoring & Pricing)

Calculator (Scoring & Pricing)

Custom Thank You Screen

Custom Thank You Screen

Hidden Fields

Hidden Fields

Payment Field

Payment Field

MailChimp Integration

MailChimp Integration

File Upload Field (2gb storage)

File Upload Field (4gb/user)

Invite Other Users to Workspaces

Account Manager (For 10+ Users)

Priority Support

Remove Typeform Branding

Redirect Upon Submit

Webhooks

Close Embedded Typeform after Submit

Help & Support Options:

Typeform offers users an in-depth help center, which can be found here.
Typeform can be contacted during normal business hours Monday through Friday and on social media.

 

Editor’s Bottom Line of Typeform

 

Typeform’s unique services offer businesses original and highly-customizable survey designs that are also visually appealing and more interactive than other solutions. Their website immediately immerses anyone who visits with what they offer their customers, which appears to be focused moreso on longer, open-ended questions.

Typeform also provides customers with a wide variety of questions that can make a business’ surveys much more personalized. This is important because user experience is trending and businesses are prioritizing what the customers want more than ever before.

Typeform can be used by businesses of all sizes. Apple, Nike Inc., AirBnb, and Uber are all major customers, but Typeform also offers a free version of their services, which means they’re also interested in helping small and medium sized businesses.

SMBs can benefit from using Typeform because Typeform emphasizes user experience. SMBs often have closer connections to their customers, so using Typeform can, in turn, lead to a more positive customer experience.

Their features, even in the Basic plan, offer businesses the tools they need to create better surveys. They all offer at least ten different types of questions, reporting and metrics, data API, embedding, and many more. The paid plans offer considerably more features, which include MailChimp integrations, removing Typeform branding, and redirect upon submission.

Overall, Typeform is a dynamic survey software that gives lots of power to their customers regardless of what plan they choose. They offer services to businesses of all sizes, who could all benefit from the customizable, interactive features Typeform emphasizes. If user and customer experience are top priorities for your business, Typeform is an excellent provider to consider.

Screenshots
  • Typeform Data Collection Template
    Typeform Data Collection Template
  • Typeform Data Summary
    Typeform Data Summary
  • Typeform Integration Overview
    Typeform Integration Overview

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