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Bloomfire

Bloomfire Verified Reviews & Ratings

Bloomfire is a knowledge-sharing and insights platform intended to make the spread and accessibility of important company information and...
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Provider Overview

Bloomfire is a knowledge-sharing and insights platform intended to make the spread and accessibility of important company information and insights easier.

Intended Customers:

Businesses of all sizes and fields.

Free Trial:

Bloomfire offers a demo upon request.

Free Version:

No.

Features Included in All Plans:

Knowledge Sharing Platform:

  • Team Knowledge Sharing
  • Artificial Intelligence
  • Team Collaboration
  • Reporting and Analytics
  • Unlimited Storage
  • Integrations
  • Stellar Support
  • iOS and Android Apps

Insights Platform:

  • Insights Platform
  • Artificial Intelligence Engine
  • Team Collaboration
  • Reporting and Analytics
  • Unlimited Storage
  • Integrations
  • Stellar Support
  • iOS and Android Apps

Additional Features:

Knowledge Sharing Platform:

  • Salesforce and Zendesk Integrations
  • Dedicated Stellar Support Team
  • Single Sign-On (SSO)
  • Advanced Content Sharing
  • White Labeling
  • Custom Mobile App

Insights Platform:

  • Data Visualization Integrations
  • Dedicated Stellar Support Team
  • Single Sign-On (SSO)
  • Advanced Content Sharing
  • White Labeling
  • Custom Mobile App

Bloomfire Plans & Pricing:

Knowledge Sharing Pricing Plan:

Pricing starts at $450/month for 25 users.

Insights Pricing Plan:

Pricing starts at $23/user or $6900/year.

Help & Support Options:

Users can reach out to Bloomfire via email, phone, live chat, or form. They also have self-service options such as an FAQ page and a blog. Their phone number is 877-483-2777; their email is info@bloomfire.com.

Awards & Recognitions:

  • 2018 Stevie Silver Winner for Sales and Customer Service
  • 2018 Stevie Bronze Winner for Sales and Customer Service
  • 2017 Brandon Hall Best Advance in Emerging Sales Enablement Technology
  • 2017 Brandon Hall Best Advance in Content Management Technology (CMT)
  • 2017 Stevie Bronze Winner for Sales and Customer Service
  • 2017 KM World 100 Companies that Matter in Knowledge Management
  • 2016 KM World 100 Companies that Matter in Knowledge Management
  • 2016 Austin Business Journal Best Places to Work
  • 2015 Brandon Hall Best Advance in Social Learning
  • 2015 Austin Business Journal Best Places to Work
  • 2015 Stevie Silver Winner for Sales and Customer Service
  • 2014 Bronze Brandon Hall Award
  • 2014 Aragon Research Globe for Social Software
  • 2014 KM World 100 Companies that Matter in Knowledge Management
  • 2014 AlwaysOn To Watch Winner
  • 2013 Gold Brandon Hall Award
  • 2013 Red Herring 100 North Americas
  • 2013 Best of Elearning! Media Awards

Editor’s Bottom Line on Bloomfire:

Bloomfire is a knowledge-sharing and insights platform built for businesses of all sizes looking to spread information throughout their teams quickly and easily. They’re a company based in Austin, Texas, and they’ve won numerous awards since 2013. Bloomfire is a serious option to consider for sales, HR, marketing, IT, and support teams looking to optimize their own strategies by keeping the office more connected.

Bloomfire offers a number of powerful features on both platforms that are both run using AI. This gives them a powerful platform that can compete and integrate smoothly with other top providers in this field. Some of the features they include are reporting and analytics, which determine what information is necessary and relevant to your current strategies, integrations with Google apps, Dropbox, Salesforce, Zendesk, and OneDrive, and advanced content sharing, which allows users to send and track content to agencies and prospects.

Their pricing for each platform starts at an affordable point for businesses of all sizes. The knowledge-sharing platform starts at $450 per month for 25 users, which averages out to less than $20 a month per user. From there, users can build upon their platform if they wish to pay extra for more advanced features. The insights platform starts at either $23 per user or $6900 per year. Again, users can choose to purchase more features that would increase the cost.

Bloomfire is an award-winning solution that should be seriously considered by businesses looking to make their information more accessible. They’ve been recognized internationally and continue to show no signs of slowing down. Their website clearly outlines how their software works, how much starting costs are, and they make it very easy for users to reach out to agents if they have any issues. They even offer dedicated support teams for businesses who wish to pay extra. For small businesses, this might be out of the question, but regardless of what you pay for, you’re getting some support and you can count on a quick response as well.

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